Question 1

Do you charge for shipping?

Accepted Answer

We offer free standard shipping on all orders over £75 within the UK.

We charge a £3 delivery fee on all orders under £75 within the UK.

We offer an express shipping service at the checkout for £6 (DPD next-day delivery on orders placed before 12pm). Orders over £200 automatically qualify for FREE express delivery.

Jersey, Guernsey and the Channel Islands: free standard shipping on orders over £75. We charge a £6 delivery fee for orders under £75.

Rest of World: £15 to £25 delivery charge depending on the shipping country (calculated at checkout).

Please note that international delivery charges do not include local duty and taxes, which will need to be paid through the courier or EZClear before your package is delivered.

Question 2

How long does delivery take?

Accepted Answer

UK standard orders under £200 are shipped with Evri (formally Hermes) and typically arrive within 2-4 working days.

UK express orders (including all orders over £200) are shipped with DPD and typically arrive within 1-2 working days.

UK express orders are delivered with DPD next working day on orders placed before 12pm.

Orders to Jersey, Guernsey and the Channel Islands are shipped with Evri (formally Hermes) and typically arrive within 3-5 working days.

Orders to other countries including Canada are shipped with OCS. Delivery times vary depending on location.

Question 3

Do you offer express delivery options?

Accepted Answer

Yes, we offer express shipping within the UK.

All orders over £200 ship with our express option Free of charge

Orders under £200 ship with our express option for £6.

Express orders are delivered with DPD next working day on orders placed before 12pm.

Question 4

What delivery partners do you use?

Accepted Answer

UK standard delivery orders are shipped with Evri (formally Hermes). It is also possible to collect your delivery via Evri ParcelShop.

UK express delivery orders are shipped with DPD.

International orders are shipped with OCS. This international carrier will hand over the parcel to a local courier once it arrives in your destination country.

Question 5

Do you deliver to my country?

Accepted Answer

On this website (https://uk.varley.com/) we ship to the UK (free delivery over £75), Jersey, Guernsey and Channel Islands (free delivery over £75) and the following countries (£15 to £25 delivery charge depending on location):

Åland Islands, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad,Chile, China,Christmas Island, Cocos (Keeling) Islands, Colombia,Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Côte d’Ivoire, Curaçao, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR, India (36 of 37 states), Indonesia, Iraq, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Mali, Martinique, Mauritania, Mauritius, Mexico, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Caledonia, New Zealand (16 of 17 regions), Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Qatar,Rwanda, Samoa,São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone,Singapore, Sint Maarten, Solomon Islands, Somalia, South Africa (8 of 9 provinces), South Korea, South Sudan, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.

Europe (excluding EU):

Albania, Bosnia & Herzegovina, Faroe Islands, Gibraltar, Guernsey, Iceland, Isle of Man, Jersey, Kosovo, North Macedonia, Mayotte, Moldova, Montenegro, Norway, Réunion, San Marino, Serbia, Svalbard & Jan Mayen, Switzerland, Turkey.

For delivery to countries in the EU and United States please use our Country Selector at the bottom of this website.

Shipping Notice – Gulf Region Orders

Due to recent events affecting parts of the Gulf region, our couriers are experiencing severe delays in to shipping to United Arab Emirates, Qatar, Kuwait, Bahrain, Saudi Arabia and Lebanon. Other countries in the region may still experience temporary delays.

We appreciate your patience and understanding.

Question 6

What if I can’t find my delivery?

Accepted Answer

If you are unable to locate your parcel despite receiving a delivery notification, you have 7 calendar days from the day of delivery notification to contact our customer service team (javascript:void(0)) and request an investigation.

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