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Terms and Conditions

Terms and Conditions

Last Updated: 18 December 2025

These terms and conditions (“Terms”) apply to the varley.com website and to any other website or application that references or links to these Terms (collectively, the “Site”).

Your access to and use of this Site constitutes your agreement with us to be bound by, and to act in accordance with, these Terms.

You may terminate your use of this Site at any time. We may suspend, discontinue or terminate your access to or use of this Site at any time immediately and without prior notice or obligation to you (i) if you violate any of the terms contained in these Terms as determined by us in our sole discretion, or (ii) for any other reason in our sole discretion. We may notify you of any such suspension, discontinuance or termination by posting a notice on this Site, on any webpage opened when using this Site, by email to an email address you provided to us upon enrollment or thereafter, or otherwise. Upon your receipt of such notice, you will immediately discontinue use of this Site during the period of suspension (for a suspension) or permanently (for a discontinuance or termination). You agree that Varley shall not be liable to you for any suspension, discontinuance, termination, change or modification of your use of or access to this Site.

If you do not agree to be bound by ALL of these Terms, or if these Terms are not enforceable where you are located, you may not use the Site. We would not provide the Site without the conditions herein. If you later seek to repudiate these Terms or any aspect thereof, you agree that such action would constitute a breach of these Terms, prohibiting you from enforcing any aspect of the Terms and entitling us to damages resulting from your breach. AS SUCH, IF YOU DO NOT AGREE TO ANY ASPECT OF THE TERMS, PLEASE DO NOT USE THE SITE.

If you are an individual using the Site on behalf of, or for the benefit of, any corporation, partnership, or other entity with which you are associated (an “Organization”), then you are agreeing to these Terms on behalf of yourself and such Organization, and you represent and warrant that you have the legal authority to bind such Organization to these Terms. In that case, references to “you” and “your” in these Terms will refer to both the individual using the Site and to any such Organization.

Varley Clothing Limited (company number 7827645) with registered address 101 New Cavendish Street, 1st Floor South, London, W1W 6XH, United Kingdom, together with Varley International Holdings Limited and other group affiliates (collectively, “Varley”, “we”, “us”, “our”), operates this website for UK consumers. Our email is support@varley.com. Our VAT number (if applicable for UK sales) is 128550612. We sell goods to consumers located in the United Kingdom via this site.

We provide our geographic address and email above. We will acknowledge orders by email promptly after you place them and will provide key pre‑contract information before you submit your order.

These Terms apply to consumers using our UK website only. If you are a business customer, please contact us for business terms. Nothing in these Terms affects your statutory rights under UK law, including the Consumer Rights Act 2015.

Privacy

Please review our Website Privacy Notice, which describes how we collect, store, and use information about our users. By using or accessing the Site, you acknowledge that you have read and understand our Website Privacy Notice.

Cookies

Please review our Cookies Policy which sets out how we use cookies and what you can do reject or delete them.

Accessibility

Please review our Accessibility Statement for details on our commitment to making our website as accessible as possible to all users.

Changes

We may change or revise these Terms from time to time by updating this posting, so please visit this area each time you visit the Site to keep up to date with the current terms regarding your use of the Site. To the fullest extent permitted under all applicable laws, rules, regulations and requirements from time to time in force (collectively, "Applicable Laws"), your use of the Site reaffirms your continuing agreement to the then-current Terms. To the extent changes affect material consumer rights, we will post updated Terms and identify the “Last Updated” date. Changes will not retroactively affect existing orders.

User Accounts

To register for an account on the Site (an “Account”), you must be at least 18 years old. If you register an Account, you agree that your Account is subject to additional terms from Shopify and Shop, the Account providers.In addition, you:

  1. must not allow any third party to access the Site or your Account using the email address (“Log-in ID”) and password you provided during the registration process;
  2. are prohibited from using anyone else’s Log-in ID and password to access the Site or your Account;
  3. are responsible for any use of your Account by any third party who accesses the Site or your Account using your Log-in ID and/or password, including any and all purchases made under your Account (whether authorized by you or not);
  4. will notify us immediately if you suspect any unauthorized use of your Account or of your Log-in ID and/or password; and
  5. are responsible for ensuring that any information that you provide to us as part of the account registration process is truthful, accurate, complete, and is kept up to date at all times, and you will notify us immediately of any changes to this information.

 

  1. Payment Methods

We accept Visa, Mastercard and American Express cards.You can also choose to pay with Shop Pay, Google Pay and on mobile only devices by Apple Pay. You can also choose to pay with PayPal.When selecting any of these options at checkout, you will be directed to the relevant site (e.g. PayPal) to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to the Site.

We also offer Klarna. In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  1. Pay Later
  2. Pay Later in 3

Further information and Klarna’s user terms can be found here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.

Certain payment options (e.g., Klarna Pay in 30/Pay in 3) are credit products provided by Klarna Bank AB (publ). Availability is subject to status, terms and affordability checks by Klarna. Late payment fees may apply. See Klarna’s terms and privacy notice available at checkout. Use of these options may affect your credit standing. We are not a lender and do not make credit decisions.

We use independent third‑party payment service providers to process payments (including card payments and “buy now, pay later” options).Those providers are responsible for the processing and security of your payment information and implement PCI‑DSS security controls.We do not store your full payment card number or CVV on our systems.

We use reputable third‑party payment service providers to process payments (including card payments and any “buy now, pay later” options). These providers are independently responsible for processing your payment information and operate in accordance with applicable data protection laws and PCI‑DSS security standards. We do not store your full payment card number or card security code on our systems.

If you choose a “remember me,” “save card,” or similar feature, our payment provider will create and store a secure token so you can check out more quickly next time. You can remove saved details at any time via your account or by contacting us.

Your browser or device may offer to save your card or address details (autofill). Those features are controlled by your browser/device provider or any third‑party password manager you use. Please manage your settings and keep your devices, browsers, and account credentials secure and up to date. We are not responsible for losses resulting from malware or unauthorised access to your device or email account, unless caused by our failure to use reasonable care and skill.

Payments are processed by independent third‑party providers. To the extent permitted by law, we are not responsible for their acts or omissions. Nothing in these Terms limits or excludes any liability we owe to you were caused by our failure to use reasonable care and skill, our negligence, or where liability cannot be limited or excluded by law.

We may use fraud‑prevention tools and may decline transactions we cannot verify. Your chargeback rights with your card issuer and your statutory rights are not affected.

E Gift Cards

E-gift cards are non-refundable and cannot be applied to pre-existing orders. E‑gift cards are redeemable only on the UK site, are non-refundable (except where required by law), carry no fees, and expire 12 months from purchase unless prohibited by law. E‑gift cards cannot be used to purchase other gift cards and cannot be cancelled once delivered.

Order Process and Acceptance

Neither submitting an electronic order nor completing the checkout process constitutes our acceptance of your order.Where we do accept your offer to purchase goods (which is when we start the process to ship your order), we still reserve the right to cancel your order at any time in the event that there has been an honest and genuine mistake relating to your order.

When you place an order, you will receive an email acknowledging receipt. This is not acceptance. Acceptance of your order occurs when we email you to confirm dispatch of the product(s), at which point a contract is formed between you and Varley Clothing Limited for the dispatched goods. If we are unable to accept your order, we will inform you and will not charge you or will refund any amounts paid.

Pricing and Taxes

All prices are shown in GBP and include VAT where applicable. Delivery charges (if any) are shown separately at checkout before you place your order. We take reasonable care to ensure prices are correct. If we discover a pricing error and you have already placed an order, we will inform you and give you the option to continue at the correct price or cancel for a full refund. If we cannot contact you, we will cancel and refund. We will not process your order until you confirm you wish to proceed at the correct price.

Product Descriptions

We attempt to be as accurate as possible.We do not warrant that product descriptions, product images, prices, availability, specifications, or other content of any Site or product listing is accurate, complete, reliable, current, or error-free.Certain descriptions are approximate and are provided for convenience only.

We attempt to display as accurately as possible the colors of products that appear on the Site. However, as the actual colors you see will depend on your monitor and any preferences selected under the Accessibility tab provided by Accessibly on our Site, we cannot guarantee that your monitor’s display of any color will be accurate.

User Transactions

You may be asked to supply certain information relevant to a transaction including, without limitation, information about your method of payment (such as your payment card number and expiration date), your billing address, telephone number and your shipping information.It is your responsibility to ensure all required information is entered correctly. Once orders are placed, they are sent straight to processing. You can reach out to our customer services team if you need to make any changes (via the live chat function and/or email), and we will do our best to accommodate your request, however we are unable to guarantee that your order will be intercepted in time. Varley accepts no responsibility for any orders sent to the wrong address as the result of you entering it incorrectly.

Any payment information entered on the Site information is sent to our third-party payment processor and not to us.By placing an order on the Site, you hereby authorize and agree that your payment information will be sent to the payment processor and not to us and may be subject to additional terms of the payment processor.

YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT METHOD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION CONDUCTED ON THE SITE, WHETHER PAYING IN YOUR INDIVIDUAL CAPACITY OR ON BEHALF OF A LEGAL ENTITY.

Delivery; Risk and Title

Delivery will be to the address or location you specify at checkout. Risk of loss and title transfer to you only on delivery of the products to you, the specified location or to a carrier you arranged that is not our standard delivery partner. Where you choose your own carrier, risk and title pass on handover to your carrier. Delivery dates are estimates; we will take reasonable steps to meet them. If no one is available at your address to take delivery and the products cannot be posted through your letterbox, we will leave you a note with information on re-delivery or collection.

If, after a failed delivery, you do not re‑arrange delivery or collect the products within a reasonable time, we may end the contract and refund you (less reasonable delivery and return costs).

If you select a delivery location, such as an Evri ParcelShop location, risk of loss and title transfer to you upon delivery to that specific location. It is your responsibility to ensure collection within any specified timescales. You should contact the carrier directly if you fail to collect within the correct timescales.

If you opt to use our standard delivery partner, Varley accepts no responsibility for any products that are stolen once delivered to the confirmed address. Any compensation and/or replacement offered is at Varley’s sole discretion. In the first instance, you should contact the carrier directly to investigate and/or contact the police if necessary.

If you opt for an alternative carrier, once the products are handed over to the carrier, Varley does not accept any responsibility for products that are reported by you as missing and/or stolen. You should contact the chosen carrier directly to investigate the issue.

Returns; Faulty Goods; Right to Cancel

Your statutory rights for faulty or misdescribed goods apply. If goods are faulty, you may be entitled to a repair, replacement, price reduction, or refund under the Consumer Rights Act 2015.

You also have a legal right to change your mind and cancel the contract within 14 days without giving any reason under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The cancellation period expires 14 days after the day you or a third party (other than the carrier) acquires physical possession of the goods. To exercise the right to cancel, you must inform us of your decision to cancel by a clear statement (e.g., a letter or email to support@varley.com) or by using the model cancellation form below. You must send back the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation. You are responsible for the direct cost of returning the goods unless we offer free returns. We will refund all payments received from you, including standard delivery costs (but not any supplementary costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us). We may make a deduction for any loss in value of the goods if the loss results from unnecessary handling. We will make the refund without undue delay and not later than 14 days after the day we receive the goods back or, if earlier, the day you provide evidence of having sent them back. We will make the refund using the same means of payment you used for the initial transaction.

Model Cancellation Form (complete and return only if you wish to cancel the contract) — To: Varley Clothing Limited at support@varley.com — I/We hereby give notice that I/We cancel my/our contract of sale of the following goods: — Ordered on/received on: — Name of consumer(s): — Address of consumer(s): — Signature of consumer(s) (only if this form is notified on paper): — Date:

Items purchased on the website cannot be returned or exchanged in Varley retail stores unless expressly stated otherwise at checkout or in the Delivery and Returns pages.

These Terms apply to purchases made on this website. Purchases made in Varley retail stores are subject to the store Terms & Conditions available in-store and/or printed or linked on your receipt.

Ownership and Use of the Site and Site Materials

All right, title and interest in and to this Site, including all text, designs, images, videos, graphics, and other content and materials on the Site (collectively, "Materials"), are owned by Varley and its licensors. We also own or have a right to use all trademarks, service marks, logos, and trade names used on this Site (collectively, "Trademarks").

We grant to you a limited, revocable, non-exclusive, non-sublicensable and otherwise non-transferable license to access and use this Site (including any Materials) and to download one copy of the Materials on any single computer or device for your own personal, non-commercial home use strictly in accordance with these Terms. We may in our sole discretion suspend, discontinue or terminate this license at any time for any reason.

No part of the Site may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, stored or incorporated into any information retrieval system in any way, except that you may download one copy for your personal, non-commercial home use only, provided you keep intact all copyright, trademark and other proprietary notices on the materials. In addition, you may not rent, lease, sell, modify, decompile, disassemble, reverse engineer or transfer this Site or any portion thereof.

You may not use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any portion thereof and you may not take any action that imposes an unreasonable or disproportionately large burden on this Site, as determined by us in our sole discretion.

Any modification of the Materials or use of the Materials for any other purpose is a violation of our or our licensors' copyright and other proprietary rights. The use of any such Materials on any other service or computer network without our written consent is strictly prohibited. Your use of the Trademarks in any manner other than as authorized in these Terms, or as authorized in writing by Varley, is strictly prohibited. All rights not expressly granted to you are reserved by Varley or its licensors.

User Code of Conduct

In using or accessing this Site, you agree, without limitation:

not to use this Site in breach of these Terms;

not to use this Site for commercial purposes;

not to "spam" others or "phish" for others' personal information;

not to disrupt or interfere with the security of, or otherwise abuse, this Site, or any part this Site;

not to upload, post or otherwise transmit through or on this Site any viruses or other harmful, disruptive or destructive files;

not to use, frame or utilize framing techniques to enclose any part of this Site without Varley's express prior written consent;

not to use meta tags or any other "hidden text" utilizing any Trademark without our express prior written consent;

not to "deeplink" to this Site without our express prior written consent:

not to input any Varley content or information into artificial intelligence tools or large language models;

not to create or use a false identity on this Site;

not to collect or store personal data about others;

not to attempt to obtain unauthorized access to this Site or portions of this Site that are restricted from general access;

not to transmit any material that is false and/or defamatory, discriminatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, violates any third party proprietary rights, or is in violation of any law or regulation;

not to post any copyrighted, trademarked, or other proprietary material unless you own the copyright, trademark, right of publicity and/or other applicable proprietary rights, or you have all necessary rights to do so;

not to use the features of this Site at any web site other than a merchant, retail or social networking web site as permitted under these Terms. Such restricted web sites shall include, without limitation, blogs and other online publications; and

not to use this Site in breach of any Third Party Site's (as defined below) terms and conditions; and not to use the Site for any commercial or for-profit manner or purpose, including, but not limited to, for the purpose of, or with the intention of initiating, future litigation or arbitration, including using the Site in order to trigger or induce an alleged violation of any law. In addition, you agree that you will comply with all Applicable Laws that relate to your use of or activities in connection with this Site. You also agree to act consistent with the requirements set forth in these Terms and our requirements.

You also agree that you will treat all Varley staff with respect and politeness. We do not tolerate any harassment of our staff.

You agree to immediately notify us if you suspect illegal, fraudulent or abusive activity, or any activity in violation of these Terms, including any unauthorized access to your Account. If you so notify us, or we otherwise suspect such activity, you agree to cooperate with us in any investigation and to use any prevention measures we prescribe.

  1. Special Offers, Discounts & Promotions

 

Terms and conditions for all current special offers, seasonal discounts and promotions (“Promotions)” are published here.

  • All Promotion start & end times are published at GMT/BST (London) time unless otherwise specified and only apply while stocks last.
  • Promotions may not be combined with any other Promotion, unless specifically stated.
  • Promo Codes will be allocated proportionally among all qualifying items in your order.
  • Shipping costs and taxes are not subject to Promotional discounts and will be added after the Promotion on items has been applied.
  • Final sale items cannot be refunded.

 

  1. Promo Codes - General

Promotions comprising a discount codes (“Promo Codes”) must be entered at the check-out page to have the discount applied.

Promo Codes are available for use at any time and are always calculated against an item/order original retail price. Orders must meet the following criteria to be eligible for the use of a Promo Code:

  • Promo Codes cannot be used in conjunction with any other Promotion unless otherwise specifically stated.
  • Promo Codes are non-transferable and must be used in a single checkout process.
  • Promo Codes do not apply to taxes, shipping costs, or handling fees.

Varley reserves the right to verify the validity of the Promo Code and may at its sole discretion cancel orders or refuse to fulfill orders where the Promo Code has been used by a non-qualifying member.

First-Time Customer Promos

A 10% discount will be applied to a customer's first order placed on the Site where the correct Promo Code is entered at checkout. To access this offer, a customer must sign-up for Varley's newsletter via varley.com.

  • Customer must not have placed any previous orders on varley.com.
  • This offer is single use only and must be used in a single checkout process.

 

  1. Refer a friend program

Referrer rewards:

  • The referrer is offered 15% off for each friend who orders for the first time.
  • Referral rewards apply to full price items only, cannot be used to purchase e-gift cards, and cannot be combined with other Promotions in a single order.
  • A referrer must obtain the explicit consent of the referred friend prior to giving us the referred friend’s name, email address or other personal data.
  • For the referrer to qualify for the reward the referred friend must be a new customer to Varley, over the age of 18, and must meet the conditions of their reward.
  • There is no requirement for the referrer to be an existing Varley customer.
  • To share the reward, the referrer must be over the age of 18.
  • Rewards will be cumulative, so if multiple qualifying referrals are made to Varley, multiple rewards will be delivered to the referrer, subject to a limit. A referrer may not earn more than 5 within any 24-hour period or 25 within the last 12 months.
  • Rewards will be delivered to the referrer on the day of (or shortly after) the referred friend's purchase, provided the purchase is not canceled.
  • The referrer will be notified by email once a referred friend has purchased and when the reward has been earned.
  • Varley reserves the right to refuse the issue of any reward to any referred friend or referrer at any time.
  • Varley reserves the right to vary any and all elements of this offer at any time without notice.

Referred friend rewards:

  • The referred friend is offered 15% off when they place their first order.
  • To qualify for the reward, the referred friend must be a new customer to Varley and over the age of 18.
  • Any unused rewards will be revoked if a refund is requested on the order for which the reward was offered.
  • Referred friend rewards cannot be claimed by the same person making the referral.
  • Referred friend rewards cannot be combined with other Promotions in a single order.
  • As above, there are limits in place on how many and how frequently referrals can be made by any single referrer. Rewards may not be given if those limits are exceeded by the referrer.

 

  1. Wishlist
  • Items on your wishlist are still subject to usual availability.
  • If sharing your wishlist with a friend via the Varley platform, you must get explicit consent prior to giving us their email, name or other personal data.

 

  1. Links to Other Websites

The Site may contain hyperlinks or references to external third party websites. Any such hyperlinks or reference is provided for your convenience only. We have no control over third party websites and accept no responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not constitute an endorsement of such third party's website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.

Communications with Us

For all communications made to or with us, including but not limited to feedback, questions, comments, suggestions and the like, except as otherwise set forth under applicable law: (i) you will have no right to confidentiality in your communications, and we will have no obligation to protect your communications from disclosure; (ii) we will be free to reproduce, use, disclose and distribute your communications to others without limitation; and (iii) we will be free to use any ideas, concepts, know-how, content or techniques contained in your communications for any purpose whatsoever, including, but not limited to, the development, production and marketing of products and services that incorporate such information.

Reviews

By submitting reviews or other content, you grant us a non‑exclusive, royalty‑free, transferable licence to use and display that content in connection with our products and services. Nothing in these Terms limits your moral rights where applicable.

Please see the Reviews Policy for how we monitor and manage customer reviews.

Indemnity

You hereby agree to indemnify and hold the Varley Parties harmless from and against any and all claims, actions or proceedings of any kind and from any and all damages, judgments, losses, liabilities, costs and expenses, including reasonable attorney's fees and expenses incurred from counsel selected by Varley in our sole discretion (including any incurred in enforcement of this provision), relating to or arising out of your use of this Site, your breach or alleged breach of these Terms, including any of your warranties, representations or agreements hereunder, your violation of Applicable Laws, or your violation of any rights of another person or entity.

Separately, if you initiate (or threaten to initiate) any litigation, arbitration, or otherwise assert any claim against the Varley Parties that is based or relies, in whole or in part, upon a repudiation or breach of any promises, representations, warranties, agreements, or consents that you have made to or with Varley pursuant to these Terms (collectively, “Prohibited Legal Actions”), you agree to indemnify and hold the Varley Parties harmless from any and all liabilities, claims, demands, damages, costs, and expenses (including reasonable attorneys’ fees of counsel selected in our sole discretion and other legal costs) that arise from or relate to the Prohibited Legal Action, regardless of the legal theory of the Prohibited Action and whether it is brought or asserted individually or as part of a collective or class proceeding.

Disclaimer of Warranties

We use reasonable care and skill to provide the Site. We do not promise the Site will be uninterrupted or error‑free. Nothing in these Terms excludes or limits any implied terms to the extent they cannot be excluded under law, including your statutory rights as a consumer.

22.Limitation of Liability

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded by law. We are not responsible for losses that were not foreseeable to both parties when the contract was formed, losses not caused by our breach, or business losses and losses to non‑consumers. Our total liability to you for any loss or damage arising out of or in connection with a product contract shall not exceed the price paid for the relevant product(s).

Dispute Resolution; Governing Law; Jurisdiction

PLEASE READ THE FOLLOWING SECTIONS CAREFULLY. THEY AFFECT YOUR LEGAL RIGHTS. We aim to resolve issues quickly. Please contact support@varley.com. If a dispute cannot be resolved, you may bring legal proceedings in the courts of England and Wales. These Terms and any contract for the sale of products to you are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can bring legal proceedings in your local courts. You also benefit from any mandatory provisions of the law of the part of the UK where you live.

If we cannot resolve a complaint, we will inform you of an approved alternative dispute resolution (“ADR”) provider and whether we will engage in ADR. Online dispute resolution via the EU ODR platform is not available to UK consumers.

Unlawful Terms; Severability; No Waiver

Severability

If any provision of these Terms shall be found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

No Waiver

No failure on the part of us to enforce any part of these Terms shall constitute a waiver of any of our rights under these Terms whether for past or future actions on the part of any person. Neither the receipt of any funds by us nor the reliance of any person on our actions shall be deemed to constitute a waiver of any part of these Terms. Only a specific, written waiver signed by an authorized representative of ours shall have any legal effect whatsoever.

Age Restrictions

You must be 18 or over to place orders. By ordering, you confirm you are at least 18.

Your Concerns

If you have any concerns about material which appears on our site, please contact support@varley.com.

Thank you for visiting our site.