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SHIPPING

Brexit Update (shipping to the EU)

We are still shipping to all EU countries, but customers in the EU will now need to pay duty and taxes on their order (the courier may request this payment before the order can be delivered).

COVID-19 UPDATE (APRIL 2020)

We are pleased to say that our warehouses are still operational at this time. Although Covid-19 may affect the timeframe in which some orders are shipped and received, there are currently no shipping restrictions. We are working hard to make sure our standard shipping speeds are met as much as possible.
For orders to the US, Canada, and Mexico, please visit www.varley.com.

How long will my order take to ship?

*Please note that due to Brexit, orders to EU countries may now take 7-10 days. We are working hard with our couriers to resolve this.

How long with it take my order to arrive?

*Please note that due to Brexit, orders to EU countries may now take 7-10 days. We are working hard with our couriers to resolve this.

Do you cover duties?

Please Note: Customers are responsible for any/all Duty and Custom Fees.

Why can’t I select my country from the checkout?

We have two different versions of our website. We facilitate USA, Canada, Mexico, Central America, and South America orders from our USA warehouse and UK, EUROPE and other International orders out of our UK warehouse. If you cannot select your country at checkout please switch between sites at the bottom of our homepage by selecting the flag icon. From there, you can toggle between our USA and UK stores.

Do you ship to PO Boxes?

Unfortunately we are unable to ship to PO Boxes. Please use an alternative address at checkout.

How can I track my order?

Once your order has shipped you should receive a confirmation with your tracking number and link attached.

Can I change or cancel my order?

To provide the fastest possible delivery to our customers, orders are immediately sent for processing. For this reason, we are unable to cancel or modify an order once it has been placed. 

If there is an error with your order, please email support@varley.com and we will do everything we possibly can to assist you.

Free delivery on all UK orders

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